Shipping policy

WE SHIP WORLDWIDE

Yes, including the United States! We're bringing hormone harmony to women everywhere.

AUSTRALIA

Service Delay: Perth & NT rail arrivals are experiencing delays following a derailment in South Australia. Extreme heat & bushfires are disrupting deliveries across Northeast Victoria & Albury/Wodonga. Our delivery partners are working to complete all deliveries as safely and quickly as possible.

All Australian orders are shipped via Australia Post.

Delivery Times:

Express delivery 1-4 Business Days
Standard delivery 2-7 Business Days

FREE SHIPPING on all Australian orders over $85AUD.

UNITED STATES

We're excited to ship Balance Me to the US!

Delivery Times:

Standard International: 7-12 business days

Shipping Rates:

Calculated at checkout based on your location

Duties & Taxes: All US customs duties and taxes are calculated and collected at checkout. No surprise fees on delivery - what you see is what you pay!

INTERNATIONAL SHIPPING

We ship to most countries worldwide including Canada, UK, New Zealand, and beyond.

Delivery Times:

Standard International: 10-21 business days

Shipping Rates:

Calculated at checkout based on destination and weight

Customs & Duties: International orders may be subject to customs duties and import taxes determined by your country. These fees are the responsibility of the recipient and are not included in our product or shipping prices.

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PROCESSING TIME

All orders have a 1-2 business day handling time for processing and packaging. During weekends, public holidays, and busy periods (sale events, product launches), this may extend slightly.

We'll keep you updated every step of the way! Questions? Email us at admin@thekhushplace.com

TRACKING YOUR ORDER

You'll receive a tracking number via email as soon as your order ships. If you haven't received tracking within 3 business days of ordering, please reach out and we'll help you track it down.