Cancellation policy

Subscriptions

When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.

Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.

Some subscriptions may auto-renew at the end of their duration. If you don’t want to renew a subscription you can cancel it at any time via the Manage Subscriptions link.

If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order or you can login to your customer portal on our website. You can manage your subscription from there. 

From 1 June 2025, subscriber perks include:

  • a free gift* with first subscription purchase
  • early access to webinars and educational sessions
  • free & early access to digital content
  • VIP access to sales, Khush hosted events & product launches

*Gift is dependent on promotion, free gift can not be retrospectively claimed, gifts can not be negotiated or changed. The Khush Place reserves the right to cancel the free gift promotion at any time.

See our returns policy for more details on returns and refunds.